Troubleshooting Obsolete License Error
So your license is obsolete, what exactly does that mean? By default a Load Tester license is not set to expire unless it is a temporary license. An obsolete license essentially means that the license version does not match the Load Tester version number.
When a license is mismatched, the following message appears:
As you can see on the License Key Summary, the version code is listed as 4.2, however the current version of Load Tester I have installed is 4.3.
When a license shows up as obsolete, you have two options:
- Match up the license version with a downgraded version of Load Tester.
- Use an upgraded license that matches the Load Tester version number.
Once you decide on what option works best for you, the first step is to deactivate the obsolete license. Once the license has been deactivated you can either install a corresponding version of Load Tester or activate the corresponding license on the currently installed version of Load Tester.
Matching the license version to the Load Tester version number will eliminate the obsolete license message.