Load Tester™ Technical Support - Web Performance

Technical Support

Need Help?

We believe having the best software and service solutions doesn’t mean much if you can’t offer your customers world-class support when they need it. Our approach is unique to the software industry: Rather than put a wall between customers and our engineers, we bring them together.

Each engineer is responsible for the code they write. When you contact our support department, you’ll speak with someone who knows how to solve your issue and has the authority to handle it immediately.


  • Manuals

    Full documentation on all Web Performance software products.

  • Tutorials

    Step-by-step instructions and how-to’s to help you learn

  • Videos

    Watch a load testing expert take the software through its paces

  • Downloads

    Get the latest installer or find older versions

Legacy Products

Web Performance Trainer™ has been transformed into The Web Performance Load Tester™. We can still answer questions about this product, but all new features and bug fixes are being made to the new product line.

Web Performance Trainer Support


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A Durham web design company


(1) 919-845-7601 9AM-5PM EST

Just complete this form and we will get back to you as soon as possible with a quote. Please note: Technical support questions should be posted to our online support system.

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