Assume nothing. Test everything!
Just because you are paying for a 100MB connection does not mean that you will get that much. And if you don’t test it, you will not know until it is too late.
Just because your admins insist that your test environment is an “exact copy” of your production site does not mean that they are. And if you don’t test it, you will not know until it is too late.
Just because your web server was the bottleneck in the last test and you added another front-end server and put a load balancer in front of them, does not mean that you have doubled the capacity of your site. And if you don’t test it, you will not know until it is too late.
See a pattern here?
Chris
p.s. Yes, we have seen real customers fall into each of these traps. Fortunately, we were there to help them out!
When his dad brought home a Commodore PET computer, Chris was drawn into computers. 7 years later, after finishing his degree in Computer and Electrical Engineering at Purdue University, he found himself writing software for industrial control systems. His first foray into testing software resulted in an innovative control system for testing lubricants in automotive engines. The Internet grabbed his attention and he became one of the first Sun Certified Java Developers. His focus then locked on performance testing of websites. As Chief Engineer for Web Performance since 2001, Chris now spends his time turning real-world testing challenges into new features for the Load Tester product.