From app notifications to password resets to a personal reply to a customer, a fast, functioning email system is a daily business requirement. We load test it end to end and make sure it still works when the volume spikes.
A misconfigured or overtaxed mail server hurts the business quietly. It is not only a problem when messages go undelivered. Slow email is enough to make customers give up and move on, and you rarely see it happen.
An average 18.75% checkout abandonment rate among users trying to sign into existing accounts, driven by password-reset emails that arrived late or landed in spam.
That is a load problem as much as a content problem: a reset email that takes six minutes under peak volume abandons the customer just as surely as one that never arrives.
We dig into both ends of the email pipeline: the configuration that decides whether your messages even arrive, and the capacity that decides whether they arrive on time when traffic spikes.
We comb through your server settings so spam is stopped and legitimate mail actually gets sent.
We make sure your server correctly encodes and displays messages once they land.
The server is only one side of an email system. We also look at the web mail clients on the other end, which carry their own slowdowns and rendering issues. We put our 27 years of load testing experience to work finding every issue between "send" and "received."
Make sure your email holds up under load.
Tell us about your mail infrastructure and we will scope a load test that shows where it slows down and what to change.