Consulting Services

Load testing for email systems.

From app notifications to password resets to a personal reply to a customer, a fast, functioning email system is a daily business requirement. We load test it end to end and make sure it still works when the volume spikes.

The cost of a slow email system.

A misconfigured or overtaxed mail server hurts the business quietly. It is not only a problem when messages go undelivered. Slow email is enough to make customers give up and move on, and you rarely see it happen.

An average 18.75% checkout abandonment rate among users trying to sign into existing accounts, driven by password-reset emails that arrived late or landed in spam.

Baymard Institute research

That is a load problem as much as a content problem: a reset email that takes six minutes under peak volume abandons the customer just as surely as one that never arrives.

What we test.

We dig into both ends of the email pipeline: the configuration that decides whether your messages even arrive, and the capacity that decides whether they arrive on time when traffic spikes.

Email server spam settings

We comb through your server settings so spam is stopped and legitimate mail actually gets sent.

Email server encoding settings

We make sure your server correctly encodes and displays messages once they land.

From server to inbox.

The server is only one side of an email system. We also look at the web mail clients on the other end, which carry their own slowdowns and rendering issues. We put our 27 years of load testing experience to work finding every issue between "send" and "received."

Read the blog post on mail server load testing

Make sure your email holds up under load.

Tell us about your mail infrastructure and we will scope a load test that shows where it slows down and what to change.

Services

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